Accessibility

Our Digital Commitment

At FlowHobby, we believe that the thrill of the hobby should be accessible to every single collector, regardless of ability. We are fully committed to ensuring that our digital store provides an inclusive, user-friendly shopping experience for all visitors, including individuals with disabilities.

What We Are Doing

To make the FlowHobby experience seamless for everyone, we are continuously working to align our website with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Our ongoing accessibility updates include:

  • Optimized Navigation: Structuring our menus and links so the site can be easily navigated using only a keyboard.

  • Image Descriptions (Alt Text): Adding descriptive alternative text to our Hobby Boxes and product images to assist screen-reader users.

  • Readable Design: Utilizing high-contrast colors and clear typography to improve visual readability across all devices.

  • Consistent Layouts: Ensuring a predictable and stable interface during checkout and browsing.

Ongoing Improvement

Please note that our efforts to maintain and improve digital accessibility are an ongoing process. As we add new collections and integrate tools via Shopify, we regularly review our store to ensure we are maintaining high accessibility standards.

We Welcome Your Feedback

If you experience any difficulty accessing any part of FlowHobby, or if you have suggestions on how we can improve our site's accessibility, please reach out to us:

  • Email:  contact@flowhobby.com

  • Phone: (786) 338-1051

  • Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

We take your feedback seriously and aim to respond to all accessibility inquiries within 2 business days.